Introducing eLearning Courses for Community Managers

Whether you’re a non-governmental organization, non-profit organization, established community leader, brand or agency, these courses are designed to support your unique goals.

Some of the program’s topic areas include:

• Defining and establishing a community: Building an online community, community goals and community guiding principles.
• Developing community strategies and processes: Best practices for managing audiences, tapping into the platform, building a brand, launching effectively, building and supporting your team, and nurturing strong partnerships, as well as developing efficient operational workflows.
• Making strategic content decisions for a community: Serving up relevant content, keeping track of trends and planning goal-driven activities.
• Engaging and moderating a community: Understanding the onboarding process for new members, community operations, member-to-member connections, engagement tactics, community standards and terms of service, as well as safely and thoughtfully handling crises and conflicts.
• Measuring and analyzing community success: Content performance, feedback collection, data reporting and sustainability.

More courses are coming soon, so bookmark Facebook Blueprint and stay tuned as we share new content to help you learn and grow.