Apple Online Store
Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, please call 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.
Find all the information you need about your Apple Online Store order. To modify, track or return your order, or simply update your account info, just go to the Order status page. For other enquiries, contact Apple Store Customer Service on 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.
Shop with SignTime BSL Support
British Sign Language (BSL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find opening hours and contact information for all locations.
Get Financing for You, Your Business or Your School
Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses. Speak to your Apple representative to learn more.
Visit our Apple Consultants Network page to find a consultant.
Find Authorised Training Providers
Visit the Apple Training website for information on available courses and Apple Authorised Training Providers worldwide.
How to Buy for Business
If you are a business or professional user, visit the Apple Store for Business or call 0800 058 2222. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00. The Apple Store for Business offers a host of business services and financing solutions, as well as trade-in and developer sales. Open an account today.
How to Buy for Education
If you are a student, teacher or other education professional, visit the Apple Store for Education or call 0800 048 0408. Lines are open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00. To purchase on behalf of your school, college or university, please call 0800 912 0207 to speak to an Apple representative.
Find Apple Authorised Resellers
Use our Reseller Locator to find an Apple Authorised Reseller in the UK.
Apple Authorised Resellers offer industry expertise, multi-platform services and Mac‑based solutions for a wide variety of organisations.
Find an Apple Shop
Apple shops are Apple‑designed retail outlets situated within established retail environments, such as department stores. Apple shops are staffed with trained experts who can tell you everything you need to know about the Mac.
Find an Apple Premium Reseller
Apple Premium Resellers are independent resellers who live and breathe the Mac. These Apple‑dedicated outlets offer the complete range of Macs and other products, along with a full complement of accessories and value-added services.
Find an Apple Solution Expert – Education
With a broad knowledge of the issues facing educators, Apple Solution Experts – Education are independent resellers who can transform your teaching and learning.
Product and Services Support
Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More ways to get help:
- Contact iTunes Store support
- Technical support: 0800 107 6285
- See all worldwide support telephone numbers
- Contact a network provider
- Make an appointment at an Apple Retail Store Genius Bar
- Find an Apple Authorised Service Provider
- Beats support:
0800 028 2329 or see all worldwide support telephone numbers
Get BSL Support through SignTime
You can also receive AppleCare service and support in British Sign Language (BSL). Connect to an interpreter
Mac, iPhone, iPod, iPad and Apple TV customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.
Browse Online Support
Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.
For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local law enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.
Republic of Ireland
Registration number: 470672
Registered at the
VAT Number (UK): GB117223643
VAT Number (Ireland): IE9700053D
Web Site Publication Manager:
Web site Hosting Service Provider:
One Apple Park Way
Cupertino, CA 95014
1 408 996 1010
Frequently Requested Info
Find out how to get additional technical support and hardware service options for your Apple products.
Repair and Service
See all your repair and service options based on your product and location.
Apple Support Communities
Give and get help and tips from thousands of other Apple customers.
Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):