Meta Appointments

Turn customer conversations on Instagram and Facebook into appointments

Initiate appointments directly from your inbox.

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Spend less time on the back-and-forth of scheduling appointments

Enable customers to schedule appointments in-thread. Capture customer information and reservation details using an appointment template. View all Appointments in one place by syncing your google calendar.

Turn appointments into sales

Turn appointments into sales

Manage reservations and send automated reminders. Provide a fast and easy appointment booking experience that guides people through to a sale.

Communicate with customers where they prefer to connect

Communicate with customers where they prefer to connect

Connect with your customers where they prefer to discover and communicate with businesses. 65% of online adults surveyed say they prefer to message with a business rather than send an email. 1

Let your Page do the scheduling

Notify

Prevent no-shows by automatically sending your customers a confirmation, reminder, and follow-up through Messenger or text messages.

Manage

Manage all of your bookings from a calendar on your Page, which can be synced with your personal calendar.

Track

Keep track of your customers' contact information and appointment history through the Contacts list.

3 tips to get the most out of Appointments on Facebook and Instagram

number 1 with a calendar

Establish your availability: Set up FAQs with hours of operation so customers can view when your business is available.

number 2 with pencil and paper

Share your services: Show off your business via chat. Share details about requested services and highlight additional services that might be of interest.

number 3 with two hands high fiving.

Re-engage customers: Prevent last-minute cancellations with automated reminders and connect with customers post-purchase to offer a future appointment.

Hair-raising results

A Chicago-based hair salon had 40% growth in appointment bookings in just 5 months by using the Book Now button on their Page.

Hairdresser styling a woman's hair

"I love how Appointments on Facebook is super easy to use, especially compared to other booking apps. I don’t need to log in and the instant communications through Messenger helps to cut down on response time. It’s a better experience for my customers: they can find me quickly and be directed to book me."

Celeste Reed, owner, Polished Crown Studio

Already working with a booking or appointments tool?

Booking appointment with fitness trainer

You can sync your Facebook Page with some of the most popular appointment management tools. Appointments on Facebook integrates with leading industry partners to make it possible for your customers to book appointments without ever leaving your Page.

See Partners

Fill your business's calendar with Appointments on Facebook