Meta Appointments
Turn customer conversations on Instagram and Facebook into appointments
Initiate appointments directly from your inbox.
Spend less time on the back-and-forth of scheduling appointments
Enable customers to schedule appointments in-thread. Capture customer information and reservation details using an appointment template. View all Appointments in one place by syncing your google calendar.
Turn appointments into sales
Manage reservations and send automated reminders. Provide a fast and easy appointment booking experience that guides people through to a sale.
Communicate with customers where they prefer to connect
Connect with your customers where they prefer to discover and communicate with businesses. 65% of online adults surveyed say they prefer to message with a business rather than send an email. 1
Let your Page do the scheduling
Notify
Prevent no-shows by automatically sending your customers a confirmation, reminder, and follow-up through Messenger or text messages.
Manage
Manage all of your bookings from a calendar on your Page, which can be synced with your personal calendar.
Track
Keep track of your customers' contact information and appointment history through the Contacts list.
3 tips to get the most out of Appointments on Facebook and Instagram
Establish your availability: Set up FAQs with hours of operation so customers can view when your business is available.
Share your services: Show off your business via chat. Share details about requested services and highlight additional services that might be of interest.
Re-engage customers: Prevent last-minute cancellations with automated reminders and connect with customers post-purchase to offer a future appointment.
Hair-raising results
A Chicago-based hair salon had 40% growth in appointment bookings in just 5 months by using the Book Now button on their Page.
"I love how Appointments on Facebook is super easy to use, especially compared to other booking apps. I don’t need to log in and the instant communications through Messenger helps to cut down on response time. It’s a better experience for my customers: they can find me quickly and be directed to book me."
Celeste Reed, owner, Polished Crown Studio
Already working with a booking or appointments tool?
You can sync your Facebook Page with some of the most popular appointment management tools. Appointments on Facebook integrates with leading industry partners to make it possible for your customers to book appointments without ever leaving your Page.