Marketing API
Graph API Version

Custom Audience Users

Add people to your ad's audience with a hash of data from your business. See Custom Audiences from CRM Data.

You can add an unlimited number of records for an audience, but only a maximum of 10000 at a time. Changes to your Custom Audiences don't happen immediately and usually take up to 24 hours.

Reading

You can't perform this operation on this endpoint.

Creating

You can't perform this operation on this endpoint.

Updating

You can update a User by making a POST request to /{custom_audience_id}/users.

Example

Graph API Explorer
POST /v19.0/<CUSTOM_AUDIENCE_ID>/users HTTP/1.1
Host: graph.facebook.com

payload=%7B%22schema%22%3A%5B%22EMAIL%22%2C%22LOOKALIKE_VALUE%22%5D%2C%22data%22%3A%5B%5B%229b431636bd164765d63c573c346708846af4f68fe3701a77a3bdd7e7e5166254%22%2C44.5%5D%2C%5B%228cc62c145cd0c6dc444168eaeb1b61b351f9b1809a579cc9b4c9e9d7213a39ee%22%2C140%5D%2C%5B%224eaf70b1f7a797962b9d2a533f122c8039012b31e0a52b34a426729319cb792a%22%2C0%5D%2C%5B%2298df8d46f118f8bef552b0ec0a3d729466a912577830212a844b73960777ac56%22%2C0.9%5D%5D%7D
/* PHP SDK v5.0.0 */
/* make the API call */
try {
  // Returns a `Facebook\FacebookResponse` object
  $response = $fb->post(
    '/<CUSTOM_AUDIENCE_ID>/users',
    array (
      'payload' => '{"schema":["EMAIL","LOOKALIKE_VALUE"],"data":[["9b431636bd164765d63c573c346708846af4f68fe3701a77a3bdd7e7e5166254",44.5],["8cc62c145cd0c6dc444168eaeb1b61b351f9b1809a579cc9b4c9e9d7213a39ee",140],["4eaf70b1f7a797962b9d2a533f122c8039012b31e0a52b34a426729319cb792a",0],["98df8d46f118f8bef552b0ec0a3d729466a912577830212a844b73960777ac56",0.9]]}',
    ),
    '{access-token}'
  );
} catch(Facebook\Exceptions\FacebookResponseException $e) {
  echo 'Graph returned an error: ' . $e->getMessage();
  exit;
} catch(Facebook\Exceptions\FacebookSDKException $e) {
  echo 'Facebook SDK returned an error: ' . $e->getMessage();
  exit;
}
$graphNode = $response->getGraphNode();
/* handle the result */
/* make the API call */
FB.api(
    "/<CUSTOM_AUDIENCE_ID>/users",
    "POST",
    {
        "payload": "{\"schema\":[\"EMAIL\",\"LOOKALIKE_VALUE\"],\"data\":[[\"9b431636bd164765d63c573c346708846af4f68fe3701a77a3bdd7e7e5166254\",44.5],[\"8cc62c145cd0c6dc444168eaeb1b61b351f9b1809a579cc9b4c9e9d7213a39ee\",140],[\"4eaf70b1f7a797962b9d2a533f122c8039012b31e0a52b34a426729319cb792a\",0],[\"98df8d46f118f8bef552b0ec0a3d729466a912577830212a844b73960777ac56\",0.9]]}"
    },
    function (response) {
      if (response && !response.error) {
        /* handle the result */
      }
    }
);
Bundle params = new Bundle();
params.putString("payload", "{\"schema\":[\"EMAIL\",\"LOOKALIKE_VALUE\"],\"data\":[[\"9b431636bd164765d63c573c346708846af4f68fe3701a77a3bdd7e7e5166254\",44.5],[\"8cc62c145cd0c6dc444168eaeb1b61b351f9b1809a579cc9b4c9e9d7213a39ee\",140],[\"4eaf70b1f7a797962b9d2a533f122c8039012b31e0a52b34a426729319cb792a\",0],[\"98df8d46f118f8bef552b0ec0a3d729466a912577830212a844b73960777ac56\",0.9]]}");
/* make the API call */
new GraphRequest(
    AccessToken.getCurrentAccessToken(),
    "/<CUSTOM_AUDIENCE_ID>/users",
    params,
    HttpMethod.POST,
    new GraphRequest.Callback() {
        public void onCompleted(GraphResponse response) {
            /* handle the result */
        }
    }
).executeAsync();
NSDictionary *params = @{
  @"payload": @"{\"schema\":[\"EMAIL\",\"LOOKALIKE_VALUE\"],\"data\":[[\"9b431636bd164765d63c573c346708846af4f68fe3701a77a3bdd7e7e5166254\",44.5],[\"8cc62c145cd0c6dc444168eaeb1b61b351f9b1809a579cc9b4c9e9d7213a39ee\",140],[\"4eaf70b1f7a797962b9d2a533f122c8039012b31e0a52b34a426729319cb792a\",0],[\"98df8d46f118f8bef552b0ec0a3d729466a912577830212a844b73960777ac56\",0.9]]}",
};
/* make the API call */
FBSDKGraphRequest *request = [[FBSDKGraphRequest alloc]
                               initWithGraphPath:@"/<CUSTOM_AUDIENCE_ID>/users"
                                      parameters:params
                                      HTTPMethod:@"POST"];
[request startWithCompletionHandler:^(FBSDKGraphRequestConnection *connection,
                                      id result,
                                      NSError *error) {
    // Handle the result
}];
curl -X POST \
  -F 'payload={
       "schema": [
         "EMAIL",
         "LOOKALIKE_VALUE"
       ],
       "data": [
         [
           "9b431636bd164765d63c573c346708846af4f68fe3701a77a3bdd7e7e5166254",
           44.5
         ],
         [
           "8cc62c145cd0c6dc444168eaeb1b61b351f9b1809a579cc9b4c9e9d7213a39ee",
           140
         ],
         [
           "4eaf70b1f7a797962b9d2a533f122c8039012b31e0a52b34a426729319cb792a",
           0
         ],
         [
           "98df8d46f118f8bef552b0ec0a3d729466a912577830212a844b73960777ac56",
           0.9
         ]
       ]
     }' \
  -F 'access_token=<ACCESS_TOKEN>' \
  https://graph.facebook.com/v19.0/<CUSTOM_AUDIENCE_ID>/users
If you want to learn how to use the Graph API, read our Using Graph API guide.

Parameters

ParameterDescription
payload
Object

Payload representing users to add

schema
string

EMAIL_SHA256, PHONE_SHA256, MOBILE_ADVERTISER_ID. One can also pass an array of multiple keys for multi-key match. Supported key types includes:
EXTERN_ID
EMAIL
PHONE
GEN
DOBY
DOBM
DOBD
LN
FN
FI
CT
ST
ZIP
MADID
COUNTRY
The multi-key array is of the form ["EMAIL", "LN", "FN", "ZIP"]

is_raw
boolean

Is the key raw? If the keys are combinational keys like "LN_FN_ZIP", set this to false, otherwise set this to true. Default to false

data
list<JSON array>

Array with users data. If the multi-key feature is used, a two-dimensional array of the form [["<HASHED_EMAIL>", "<HASHED_FN>", "<HASHED_LN>", "<HASHED_ZIP>"], ["", "<HASHED_FN>", "<HASHED_LN>", "<HASHED_ZIP>"]] should be passed.In case a key is unknown, it should be left blank.

app_ids
list<int>

App ids used by the users being uploaded. This field is required when schema is a Facebook UID and the IDs were collected by an App integration. e.g. [1234,5678]

page_ids
list<Page ID>

Page ids used by the users being uploaded. This field is required when schema is a Facebook UID and the IDs were collected by a Page webhook integration. e.g. [1234,5678]

data_source
Object

Indicates by which method the custom audience was created, defined by the type and subtype of the data_source

type
enum {UNKNOWN, FILE_IMPORTED, EVENT_BASED, SEED_BASED, THIRD_PARTY_IMPORTED, COPY_PASTE, CONTACT_IMPORTER, HOUSEHOLD_AUDIENCE}

Type of the custom audience

sub_type
enum {ANYTHING, NOTHING, HASHES, USER_IDS, HASHES_OR_USER_IDS, MOBILE_ADVERTISER_IDS, EXTERNAL_IDS, MULTI_HASHES, TOKENS, EXTERNAL_IDS_MIX, HOUSEHOLD_EXPANSION, SUBSCRIBER_LIST, WEB_PIXEL_HITS, MOBILE_APP_EVENTS, MOBILE_APP_COMBINATION_EVENTS, VIDEO_EVENTS, WEB_PIXEL_COMBINATION_EVENTS, PLATFORM, MULTI_DATA_EVENTS, IG_BUSINESS_EVENTS, STORE_VISIT_EVENTS, INSTANT_ARTICLE_EVENTS, FB_EVENT_SIGNALS, FACEBOOK_WIFI_EVENTS, AR_EXPERIENCE_EVENTS, AR_EFFECTS_EVENTS, MESSENGER_ONSITE_SUBSCRIPTION, WHATSAPP_SUBSCRIBER_POOL, MARKETPLACE_LISTINGS, AD_CAMPAIGN, ENGAGEMENT_EVENT_USERS, CUSTOM_AUDIENCE_USERS, PAGE_FANS, CONVERSION_PIXEL_HITS, APP_USERS, S_EXPR, DYNAMIC_RULE, CAMPAIGN_CONVERSIONS, WEB_PIXEL_HITS_CUSTOM_AUDIENCE_USERS, MOBILE_APP_CUSTOM_AUDIENCE_USERS, COMBINATION_CUSTOM_AUDIENCE_USERS, VIDEO_EVENT_USERS, FB_PIXEL_HITS, IG_PROMOTED_POST, PLACE_VISITS, OFFLINE_EVENT_USERS, EXPANDED_AUDIENCE, SEED_LIST, PARTNER_CATEGORY_USERS, PAGE_SMART_AUDIENCE, MULTICOUNTRY_COMBINATION, PLATFORM_USERS, MULTI_EVENT_SOURCE, SMART_AUDIENCE, LOOKALIKE_PLATFORM, SIGNAL_SOURCE, MAIL_CHIMP_EMAIL_HASHES, CONSTANT_CONTACTS_EMAIL_HASHES, COPY_PASTE_EMAIL_HASHES, CUSTOM_DATA_TARGETING, CONTACT_IMPORTER, DATA_FILE}

Subtype of the custom audience

metadata
Object

calculated_date
datetime

schema_version
string

session
Object

Information about the session. Sessions are used when you have a lot of users to upload. For example, if you have 1 million users to upload, you need to split them into at least 100 requests because each request can only take 10k users. Specify the session info so that you can track if the session has finished or not.

session_id
int64

Advertiser generated session identifier, used to track the session. Needs to be unique in the same ad account.

estimated_num_total
int64

Estimated total num of users to be uploaded in this session, used by Facebook systems to better process this session.

batch_seq
int64

A 1 based sequence number to identify the request in the session.

last_batch_flag
boolean

true mean this request is the last request in this session. You must mark the last request otherwise Facebook doesn't know the session has ended

Return Type

This endpoint supports read-after-write and will read the node to which you POSTed.
Struct {
audience_id: numeric string,
session_id: numeric string,
num_received: int32,
num_invalid_entries: int32,
invalid_entry_samples: Map {
string: string
},
}

Error Codes

ErrorDescription
2650Failed to update the custom audience
100Invalid parameter
200Permissions error
2635You are calling a deprecated version of the Ads API. Please update to the latest version.
190Invalid OAuth 2.0 Access Token
368The action attempted has been deemed abusive or is otherwise disallowed
105The number of parameters exceeded the maximum for this operation

Deleting

You can dissociate a User from a CustomAudience by making a DELETE request to /{custom_audience_id}/users.

Parameters

ParameterDescription
payload
Object

Payload representing users to delete

schema
string

EMAIL_SHA256, PHONE_SHA256, MOBILE_ADVERTISER_ID. One can also pass an array of multiple keys for multi-key match. Supported key types includes:
EXTERN_ID
EMAIL
PHONE
GEN
DOBY
DOBM
DOBD
LN
FN
FI
CT
ST
ZIP
MADID
COUNTRY
The multi-key array is of the form ["EMAIL", "LN", "FN", "ZIP"]

is_raw
boolean

Is the key raw? If the keys are combinational keys like "LN_FN_ZIP", set this to false, otherwise set this to true. Default to false

data
list<JSON array>

Array with users data. If the multi-key feature is used, a two-dimensional array of the form [["<HASHED_EMAIL>", "<HASHED_FN>", "<HASHED_LN>", "<HASHED_ZIP>"], ["", "<HASHED_FN>", "<HASHED_LN>", "<HASHED_ZIP>"]] should be passed.In case a key is unknown, it should be left blank.

app_ids
list<int>

App ids used by the users being uploaded. This field is required when schema is a Facebook UID and the IDs were collected by an App integration. e.g. [1234,5678]

page_ids
list<Page ID>

Page ids used by the users being uploaded. This field is required when schema is a Facebook UID and the IDs were collected by a Page webhook integration. e.g. [1234,5678]

data_source
Object

Indicates by which method the custom audience was created, defined by the type and subtype of the data_source

type
enum {UNKNOWN, FILE_IMPORTED, EVENT_BASED, SEED_BASED, THIRD_PARTY_IMPORTED, COPY_PASTE, CONTACT_IMPORTER, HOUSEHOLD_AUDIENCE}

Type of the custom audience

sub_type
enum {ANYTHING, NOTHING, HASHES, USER_IDS, HASHES_OR_USER_IDS, MOBILE_ADVERTISER_IDS, EXTERNAL_IDS, MULTI_HASHES, TOKENS, EXTERNAL_IDS_MIX, HOUSEHOLD_EXPANSION, SUBSCRIBER_LIST, WEB_PIXEL_HITS, MOBILE_APP_EVENTS, MOBILE_APP_COMBINATION_EVENTS, VIDEO_EVENTS, WEB_PIXEL_COMBINATION_EVENTS, PLATFORM, MULTI_DATA_EVENTS, IG_BUSINESS_EVENTS, STORE_VISIT_EVENTS, INSTANT_ARTICLE_EVENTS, FB_EVENT_SIGNALS, FACEBOOK_WIFI_EVENTS, AR_EXPERIENCE_EVENTS, AR_EFFECTS_EVENTS, MESSENGER_ONSITE_SUBSCRIPTION, WHATSAPP_SUBSCRIBER_POOL, MARKETPLACE_LISTINGS, AD_CAMPAIGN, ENGAGEMENT_EVENT_USERS, CUSTOM_AUDIENCE_USERS, PAGE_FANS, CONVERSION_PIXEL_HITS, APP_USERS, S_EXPR, DYNAMIC_RULE, CAMPAIGN_CONVERSIONS, WEB_PIXEL_HITS_CUSTOM_AUDIENCE_USERS, MOBILE_APP_CUSTOM_AUDIENCE_USERS, COMBINATION_CUSTOM_AUDIENCE_USERS, VIDEO_EVENT_USERS, FB_PIXEL_HITS, IG_PROMOTED_POST, PLACE_VISITS, OFFLINE_EVENT_USERS, EXPANDED_AUDIENCE, SEED_LIST, PARTNER_CATEGORY_USERS, PAGE_SMART_AUDIENCE, MULTICOUNTRY_COMBINATION, PLATFORM_USERS, MULTI_EVENT_SOURCE, SMART_AUDIENCE, LOOKALIKE_PLATFORM, SIGNAL_SOURCE, MAIL_CHIMP_EMAIL_HASHES, CONSTANT_CONTACTS_EMAIL_HASHES, COPY_PASTE_EMAIL_HASHES, CUSTOM_DATA_TARGETING, CONTACT_IMPORTER, DATA_FILE}

Subtype of the custom audience

metadata
Object

calculated_date
datetime

schema_version
string

session
Object

Information about the session. Sessions are used when you have a lot of users to upload. For example, if you have 1 million users to upload, you need to split them into at least 100 requests because each request can only take 10k users. Specify the session info so that you can track if the session has finished or not.

session_id
int64

Advertiser generated session identifier, used to track the session. Needs to be unique in the same ad account.

estimated_num_total
int64

Estimated total num of users to be uploaded in this session, used by Facebook systems to better process this session.

batch_seq
int64

A 1 based sequence number to identify the request in the session.

last_batch_flag
boolean

true mean this request is the last request in this session. You must mark the last request otherwise Facebook doesn't know the session has ended

Return Type

Struct {
audience_id: numeric string,
session_id: numeric string,
num_received: int32,
num_invalid_entries: int32,
invalid_entry_samples: Map {
string: string
},
}

Error Codes

ErrorDescription
80003There have been too many calls to this ad-account. Wait a bit and try again. For more info, please refer to https://developers.facebook.com/docs/graph-api/overview/rate-limiting#custom-audience.
100Invalid parameter
200Permissions error
2650Failed to update the custom audience
2635You are calling a deprecated version of the Ads API. Please update to the latest version.
190Invalid OAuth 2.0 Access Token
368The action attempted has been deemed abusive or is otherwise disallowed