If you see something on Facebook that you don't like, but it doesn't go against Facebook's Community Standards, you can use the report links to send a message to the person who posted it asking them to take it down. For example, if someone posts a photo of you that you find embarrassing, you can use the report link on that photo to send this person a message and let them know how it makes you feel. In most cases, people will take things off Facebook if a friend asks them to.
To build these social resolution tools, we partnered with experts from The University of California, Berkeley and the Yale Center for Emotional Intelligence. Working with these experts, we learned:
- By giving people the right language to have those conversations, we found that about 60% of people on Facebook used these tools to reach out to their friends. In comparison, only 20% of people sent a message when we provided a blank text box.
- People want to hear when their posts make their friends uncomfortable. In fact, the majority of the people who were asked to remove a photo felt positive about the person who sent the request.