Reporting Copyright Infringements
If you believe content on Facebook is infringing on your copyright, you can take one or more of the following actions:
The fastest and easiest way to submit a claim of copyright infringement to us is to use our online form. Whether you submit your report through our online form or another method, Facebook needs the following information to be able to process your report:
- Your complete contact information (full name, mailing address and phone number)*
- A description of the copyrighted work that you claim has been infringed
- A description of the content on our site that you claim infringes your copyright
- Information reasonably sufficient to permit us to locate the material on our site. The easiest way to do this is by providing web addresses (URLs) leading directly to the allegedly infringing content.
- A declaration that:
- You have a good faith belief that use of the copyrighted content described above, in the manner you have complained of, is not authorized by the copyright owner, its agent, or the law.
- The information in your notice is accurate.
- Under penalty of perjury, you are the owner or authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed.
- Your electronic signature or physical signature.
*Please note that we regularly provide your name, contact information and the contents of your report to the person who posted the content you are reporting. If you are an authorized representative submitting a report, we provide the name of the organization or client that owns the right in question. For this reason, you may wish to provide a professional or business email address.
The fastest and easiest way to send a DMCA report of copyright infringement to our designated agent is to fill out our online form.
If you wish to reach our designated agent through other (and slower) methods, you can contact:
Attn: Facebook Designated Agent
1601 Willow Road
Menlo Park, California 94025
Attn: Facebook Designated Agent
1601 Willow Road
Menlo Park, California 94025
If you submitted a copyright report to us through our form or via email, you'll receive an automated message that contains information about your report, including a unique report number. You should save this number in case you need to contact us about your report.
Sometimes, we might respond to your report and ask for more information. If you receive a message from our team you should respond directly to that message. Your response will be received by our team so they can continue to look into your report.
Please note that we regularly provide the person who posted the content with the following information about your report:
The person whose content was removed may contact you with the information you provide. For this reason, you may want to provide a valid generic business or professional email address in your report.
In addition to our other measures, including our online reporting forms and our repeat infringer policy, we use systems that flag content posted to Facebook that may contain copyrighted content owned by someone else.
We use Audible Magic to help prevent unauthorized videos from being posted to Facebook. Audible Magic allows content owners to fingerprint their media files for copyright management. Videos uploaded to Facebook are then run through Audible Magic at the time of upload. If a match is detected, the upload is stopped and the user is notified. To learn more about Audible Magic, you can visit their website at www.audiblemagic.com.
We also have Rights Manager, our own rights management technology, for Facebook. Rights Manager allows copyright owners to upload and maintain a reference library of video content they want to monitor and protect, including live video streams. You may be able to use Rights Manager to take a number of actions on a video that matches your content, including:
- Block: A blocked video is not viewable by anyone other than the person who posted it. If a blocked video is posted on a Page, it is not viewable by anyone other than administrators of that Page. You may be able to block a video worldwide or in specific countries where you own rights.
- Claim Ad Earnings: You may be able to claim money earned from a video that contains ad breaks. Your claim may apply to money earned from all views on a video or only views in specific countries where you own rights.
- Apply Attribution: You may be able to insert a banner below a video linking it to your own content. You may be able to apply this banner worldwide or only in specific countries where you own rights.
- Report: You can use Rights Manager to send a copyright report to Facebook, which may result in the reported video being removed.
To learn more about Rights Manager, you can visit https://rightsmanager.fb.com.
Content I posted on Facebook was removed because it was reported for intellectual property infringement. What are my next steps?
When we receive a report from a rights owner claiming that content you posted on Facebook infringes their intellectual property rights, we may need to promptly remove that content from Facebook without contacting you first.
If we remove content you posted because of an intellectual property report submitted through our online form, you’ll receive a notification from Facebook that may include the name and email address of the rights owner who made the report and/or other details of the report. If you believe the content shouldn’t have been removed, you can follow up with the rights owner directly to try to resolve the issue.
If you're an admin on a Page, and content another admin posted on the Page was removed due to an intellectual property report, you'll receive a notification with information about the content that was removed, as well as the name of the other admin who posted it.
Appealing the removal of content
If your content was removed because of a copyright report, you can submit an appeal. You'll receive instructions about how to appeal in the message we send you. Similarly, if the content was removed under the notice and counter-notice procedures of the United States Digital Millennium Copyright Act (DMCA), you may be able to file a DMCA counter-notification. Again, instructions will be available for you in the message we send you. Learn more about our appeals process.
How does Facebook process United States Digital Millennium Copyright Act (DMCA) counter-notifications?
Facebook complies with the notice-and-takedown procedures set out in section 512(c) of the United States Digital Millennium Copyright Act (DMCA), which applies to content reported and removed for violating U.S. copyrights.
If your content is removed under the DMCA, you'll receive instructions about how to file a counter-notification in the message we send you. You should only submit a counter-notification if the content was removed because of a mistake or misidentification. Please note that if your content was removed for reasons unrelated to a copyright report, you may not receive a response from us.
When we receive a valid DMCA counter-notification, we forward it to the party that reported the content. The information they receive includes your contact information, which they can use to contact you.
If we provide your counter-notification to the party that reported the content, and they don't notify us that they have filed a court action seeking an order to keep the content down, we will restore or cease disabling eligible content under the DMCA. This process can take up to 14 business days. Please note, in rare instances, we may not be able to restore content due to technical limitations. If this happens, we’ll send you an update letting you know you may repost the content at your discretion.
Content that is restored based on a valid DMCA counter-notification will not be counted against you under our repeat infringer policy.
Laws across the globe recognize that strict application of copyright laws in certain cases may be unfair or may inappropriately stifle creativity or stop people from creating original works, which would harm the public. These laws allow people to use, under certain circumstances, someone else's copyrighted work. Common examples include use for the purpose of criticism, commentary, parody, satire, news reporting, teaching, education and research.
The United States and some other countries follow the “fair use” doctrine, while other countries, including those in the European Union, provide other exceptions or limitations to copyright. These exceptions or limitations permit users to use copyrighted material where appropriate. You may want to seek legal advice if you have questions about the possibility to use someone else’s copyrighted work within the limits set by the law.
Though it can be difficult to know whether a particular use of copyrighted work is a fair use, the law offers some factors you can consider:
- The purpose and character of the use, including whether such use is of a commercial nature or is for nonprofit educational purposes:Does the use transform or change the original work by adding new meaning, context or expression? For example, using a fashion photograph to discuss the amount of photo editing used in the photograph is more likely to be fair use than simply posting the photograph without comment. Parodies may be fair use if they imitate a work in a way that criticizes or comments on the original work.Is the use commercial or purely personal? Commercial, or for-profit uses are less likely to be considered fair use.
- The nature of the copyrighted work:The use of factual works like maps or databases is more likely to be fair use than the use of highly creative works like poems or science-fiction movies.
- The amount and substance of the portion used in relation to the copyrighted work as a whole:The use of small portions of a copyrighted work is more likely to be fair use than copying an entire work. But even if only a small portion is used, it is less likely to be fair use if that portion used is the most important piece — the “heart” of the work.
- The effect of the use upon the potential market for or value of the copyrighted work:Will the use replace the original work such that people stop buying or viewing the copyrighted work? If so, this is less likely to be fair use.
To learn more about fair use in the U.S., you can visit the U.S. Copyright Office Fair Use Index.
Exceptions to Copyright
The application of exceptions and limitations to copyright may vary from country to country. Generally, in countries that rely on exceptions and limitations, the use of copyrighted works should not unreasonably harm a rights holder’s interests.
In the EU, each Member State must ensure that users are able to rely on the following exceptions when making content available: quotation, criticism, review, caricature, parody or pastiche. To learn more about copyright law in the EU, you can visit the EUIPO website.
Some apps you may find on Facebook are created and operated by third-party developers. Facebook doesn’t control the content made available through these apps.
To report an advertisement on Facebook:
- Click next to the ad you want to report.
- Click Report Ad and follow the on-screen instructions.
You can also report an ad that you believe infringes your intellectual property rights by using this form. If you submit a report, please include a direct link to the ad. If you don’t have a direct link to the ad, you can attach a screenshot to your report.