How do charities receive money from donations made to PayPal Giving Fund?
If you donated to benefit a charity to help with the wildfires in Australia, we're working with these organizations to grant your donations on an expedited timeline. We appreciate your support for these important causes.
Facebook partners with PayPal Giving Fund so you can create fundraisers to benefit charities in Australia, Canada and the United Kingdom. Learn more about how charitable organizations receive funds from donations.
Note that some charities in the United Kingdom receive money directly through Facebook Payments instead of from PayPal Giving Fund.
How it works
PayPal Giving Fund raises funds for charity and grants those funds to eligible charitable organizations in Australia, Canada and the United Kingdom.
Your donation is made to PayPal Giving Fund, which is a registered charity in each country or region where it operates. PayPal Giving Fund issues your official donation receipt to your Facebook email and distributes the money donated according to its policies in Australia, Canada, and the United Kingdom.
Charity eligibility
PayPal Giving Fund uses several factors to identify charities that are eligible to receive grants, so a charity may be eligible to receive funds even if it haven't enrolled. Charities can also enroll with PayPal Giving Fund free of charge to receive grants more quickly. For further information on eligibility, please refer to the charity certification policies linked above.
Learn how your charity can enroll now in Australia, Canada or the United Kingdom.
Fundraisers
Anyone with a Facebook account can create a fundraiser to support a charitable organization. Fundraising with PayPal Giving Fund allows you to support a range of charities whether or not you have a direct relationship with that charity. You are responsible for complying with any applicable local fundraising laws.
When you start a Facebook fundraiser to support a charity that receives funds through PayPal Giving Fund, all donations to the fundraiser are made to PayPal Giving Fund, rather than directly to the recommended charity. After receiving the donations, PayPal Giving Fund seeks to distribute the funds to the recommended charity in accordance with its donation delivery policies for Australia, Canada, or the UK.
Please note that charitable donations from Facebook fundraisers are granted to charity in support of the benefiting organization’s overall mission. When creating a Facebook fundraiser, if you would like the charity to allocate the funds you raise to a specific purpose or project, we recommend that you get in touch with them before creating the fundraiser to confirm they are willing to do so.
Donations
When you donate on Facebook in support of a charitable organization, Facebook covers all processing fees so that 100% of your donation goes to charity.
Donations to charity are typically not refundable. However, if your donation was made in error, you can contact Facebook to request a refund from PayPal Giving Fund.
Note that donors are only able to make donations to support organizations funded by PayPal Giving Fund using Visa, Mastercard, and PayPal. If you experience a payment decline, please try another payment method.
Timeline for granting funds
The schedule for granting funds to charities depends on whether the charity is enrolled with PayPal Giving Fund.
  • Charities enrolled with PayPal Giving Fund receive money raised within 45 days of the original donation on Facebook. Payouts are issued around the end of each month.
  • Charities that aren't enrolled with PayPal Giving Fund receive grants by cheque within 90 days of the original donation on Facebook.
  • In response to natural disasters, humanitarian crises or other events requiring urgent action, PayPal Giving Fund may seek to accelerate the payment of grants to charities undertaking relief and recovery work. However, certain checks they carry out to protect donated funds are mandated by regulations and take time to complete.
  • This doesn't happen often, but if for some reason PayPal Giving Fund can't grant funds to the charity you recommend, we'll reach out to you before reassigning the funds to a similar cause whenever possible. Learn more details about this process in PayPal Giving Fund's policies for Australia, Canada and the United Kingdom.
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