Как стать счастливее и уверенно идти к своим целям? Все ответы — в книге «Сам себе государство. Как совершить революцию в жизни». Подпишитесь на рассылку, чтобы не пропустить предзаказ Supporting the Heartbeat of our Communities | Facebook Careers
COVID-19 update: Protecting the health and safety of our communities—including our teams and of those considering a career at Facebook—is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process. Learn how our teams are helping to keep people safe, informed, and connected.
Oct 20 2020

Supporting the Heartbeat of our Communities

By Facebook Careers
Share icon
Facebook share icon
Whatsapp share icon
Twitter share icon
Close icon
As the COVID-19 pandemic evolves, so must we. Staying connected with family members, friends, and businesses has taken on new meaning. Teams at the Facebook company are involved in efforts to help keep people informed and safe as we build the programs, products, and services our communities rely on. In this story, Diana D. shares how her team is helping small businesses transition their services online, help find financial relief and manage through challenging times.
Just six months into her role on Facebook’s U.S. Policy Program team, Diana found her team’s work supporting small businesses taking on a new level of urgency.
“When the coronavirus pandemic hit and people were encouraged to stay home, small business owners quickly realized they needed to react, transition, and pivot their businesses online,” she says. “They needed immediate relief. Within every level of Facebook, we felt an immense responsibility to help support the small business community with this transition.”
"Diana stands in front of the Snake River in Jackson Hole, Wyoming "
Diana spent part of this past summer working from Jackson Hole, WY
As a former small business community liaison to the White House during the Obama administration, Diana has seen firsthand how small businesses benefit their local communities. “I know it sounds cliché, but it’s true—small businesses truly are the backbone of our economy,” she says. “They embody the American dream.”
To help business owners navigate these challenging times, Diana’s team needed to pivot quickly as well. One of the team’s biggest programs is Facebook Boost, which brings live training sessions to cities around the country. Experts help businesses learn how to leverage Facebook’s tools to build their presence online and reach more customers. With COVID-19 requiring shelter-in-place and social distancing mandates, the team shifted to an e-curriculum.
“Within every level of Facebook, we felt an immense responsibility to help support the small business community with this transition.”
Through the Business Resource Hub, businesses can now access programs online, and locate helpful information such as resources from government agencies and guides on how to navigate loans. Another key initiative was supporting Facebook’s Small Business Grants program. Diana’s team helped promote the program and its resources to key stakeholders and partners through webinars. “We made sure we had a wide variety of partners to get this up-and-running, and that it reached businesses across the country,” she says.
Diana says the entrepreneurial spirit and dedication to innovation that Facebook team members bring to their work has been incredible to witness. “Facebook is a place that thrives on brainstorming and cross-functional collaboration. Anyone can run with a thought and see it through to the implementation of a product. There’s just one guideline: always ask how the idea brings support to a community,” she says.
Diana continues, “We’re constantly ideating and iterating to come up with new ideas to better serve the small business community. It really comes from a genuine place, and it feels good to know that Facebook is putting such a focus on helping small businesses weather this storm in any way we can.”

Stay Connected!

Featured Jobs
Join our growing team! We're Hiring.
Facebook is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may view Facebook's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Facebook participates in the E-Verify program in certain locations, as required by law.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com
Upload your resume or share your LinkedIn profile with our recruiting team.
Get Started