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Areas of Work > Global OperationsTrust & Safety Operations

We are the Trust & Safety Operations team
Keeping people safe and creating consistent experiences on our platforms requires both industry-leading policies and processes that allow us to enforce these policies around the world. We optimize all Global Operations processes to benefit the advertisers, partners, and employees who use our platforms.
Learn more about Trust & Safety Operations from our global team members.
Roberta S., Platform Policy and Integrity Enforcement Specialist
Suba V., Director, Business Integrity Operations, Facebook Austin
Why join Trust & Safety Operations?
By joining one of the seven teams that make up Trust & Safety Operations at Facebook, you’ll help optimize our processes and keep people safe on our platforms.

Business Integrity Operations

To ensure trustworthy connections between people, businesses, and Facebook, we discover, assess, and manage risks related to Ads, Audience Network, and Commerce. We also work to improve the experiences businesses have with our policy enforcement and risk management.

Community Operations

Our team is the voice of the community for Facebook, Instagram and Messenger. We aim to create a safe, inclusive environment for the people building community on our platforms by understanding the impacts of global and local trends and addressing and preventing negative experiences.

Business Platform Operations

Our team supports third-party app developers and telecommunication partners, while ensuring user privacy and safety. We also support enterprise-level businesses using Workplace, our dedicated and secure space for companies to communicate and collaborate. Learn more about Business Platform Operations from our team members in Developer Operations.

Risk & Payment Operations

We enable anyone, anywhere to pay and be paid on Facebook Products with confidence. We provide support for people using products like Payments in Messenger and Personal Fundraisers. We also detect and prevent abuse of payments, and identify and remove scams from Marketplace to make it a great place to shop.

Media & Digital Rights Operations

Our team helps people connect with the media content they love. We help protect the digital rights of media creators and help them safeguard their content. We also help them build community through Facebook Products and features like Music, Instant Articles, Watch, and IGTV.

Commerce Operations

Our team ensures trustworthy connections between businesses, commerce, users who transact on Facebook''s platform, and the Facebook company. We are an instrumental part of growing trusted commerce on Facebook.

Product Support Operations

Our team plays a critical role in the product life cycle at the Facebook company—from ideation and development, to launch, growth, help, and support. We partner closely with product, engineering, data science and global ops teams to improve the user experience and ensure that every product experience is safe, reliable, and supported at scale.
Get to Know Our Team
Hear from a few of the people on Facebook’s Trust & Safety Operations teams.
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"I'm proud to be part of a team that works to keep our community safe on Facebook. I bring my cultural knowledge about Pakistan and analytical...
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Providing A Great Experience on Facebook's Platforms
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Learn about leadership roles in Community Operations.
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Impact at scale with our Community Operations Team
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Analytics Manager, Product Support Operations
Location Pin
Sunnyvale, CA
Global Operations
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Product Support Operations
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Payments Experience Case Manager
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Austin, TX
Global Operations
Risk and Payment Operations
+1 more
Manager, Community Help and Education
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Sunnyvale, CA
Global Operations
Content Strategy
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Program Manager, Investigations, Community Operations
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Austin, TX
Global Operations
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Community Operations
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Civic Process Manager, Community Operations
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Sunnyvale, CA
Global Operations
+1 more
Community Operations
+1 more
Business Integrity Associate
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Singapore
Global Operations
Business Integrity
+1 more
Systems Project Manager, Community Operations
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Sunnyvale, CA
Global Operations
+1 more
Community Operations
+1 more
Actor Enforcement Analyst, Commerce Operations
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Seattle, WA
Global Operations
+1 more
Analytics
+2 more
Data Analyst, Community Operations
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Sunnyvale, CA
Global Operations
+1 more
Community Operations
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Project Manager, Site Integrity Operations
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Sunnyvale, CA
Global Operations
+1 more
Community Operations
+1 more
Director, Law Enforcement Outreach, EMEA
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London, United Kingdom
Legal, Finance, Facilities & Admin
Legal
+1 more
Business Integrity Associate
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Singapore
Global Operations
Business Integrity
+1 more
Security Engineer Investigator
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Washington, DC
Security
Technical Security
+1 more
Project Manager, Community Operations
Location Pin
Austin, TX
Global Operations
+1 more
Community Operations
+1 more
Platform Policy Enforcement Investigator
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Singapore
Global Operations
Developer Operations
+1 more
Director of Commerce Operations
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Sunnyvale, CA
Global Operations
Functional Operations
+2 more
Anti-Abuse Specialist, WhatsApp Business - Trust & Safety
Location Pin
Austin, TX
+1 more
Global Operations
+1 more
Risk and Response
+1 more
Business Integrity Associate, Technical
Location Pin
Singapore
Global Operations
Business Integrity
+1 more
Technical Program Manager, Commerce Integrity
Location Pin
Menlo Park, CA
+1 more
Technical Program Management
Trust and Safety Operations
Audit & Reporting Lead, Partnership Operations
Location Pin
Sunnyvale, CA
+1 more
Data & Analytics
+2 more
Risk and Payment Operations
+1 more
Payment Operations Process Analyst - WhatsApp
Location Pin
Austin, TX
+1 more
WhatsApp
Trust and Safety Operations
Team Lead, Trust & Safety Risk Operations - WhatsApp
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Austin, TX
+1 more
Data & Analytics
+1 more
Trust and Safety Operations
Emerging Products Team Lead - Risk & Payments
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Sunnyvale, CA
+1 more
Global Operations
+1 more
Risk and Payment Operations
+1 more
Dangerous Organizations Project Manager, Community Operations
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Sunnyvale, CA
Global Operations
+1 more
Community Operations
+1 more
Content Enforcement Analyst, Commerce Operations
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Singapore
Global Operations
Commerce Operations
+1 more
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Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com
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