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Areas of Work > Global OperationsScaled Operations

We are the Scaled Operations team
Teams at Facebook span the globe, working with us directly and through external partners to help give people the power to build community and keep people safe on our platforms. Our Scaled Operations team is responsible for the effectiveness, efficiency, and wellbeing of this global workforce.
Why join Scaled Operations?
When you join one of the teams that make up Scaled Operations, you’ll help make sure we have the human expertise we need to maintain the safety and integrity of our communities and business.

Market Operations

Our goal is to reduce bad experiences for people—including businesses and advertisers—who use Facebook. We analyze global, local, and language-based trends and nuances and collaborate with other Facebook teams to make changes that help people form stronger, more meaningful connections using our platforms.

Quality

Our team develops measurement systems to evaluate how effectively Facebook implements standards on our platforms. The projects we lead help refine, clarify, and modify global policies, content review protocols, and tools.

Vendor Partner Management

We are responsible for managing the strategic relationships with Facebook’s workforce vendor partners around the world. We help measure and optimize the performance of global worksites, manage the standards our partners follow, and help address changes—internal and external—that impact them.

Workforce & Readiness

Working closely with other Facebook teams, we develop and implement workforce management tools, evaluate team capacity, and help prepare for changes—at Facebook and in the world—that could impact Facebook’s global workforce needs.

Learning

By building and providing learning and development opportunities and performance support both for Facebook’s Global Operations employees and people working with our vendor partners, we help make sure they have the knowledge they need to help keep people on our platforms safe.

Performance Management

We measure and report on the efficiency and effectiveness of our teams and processes, using metrics-driven insights to uncover areas of opportunity and improve operational performance of both our Global Operations team and external partners.

Strategic Initiatives

We help prioritize and build strategic programs with standardized, sustainable structure, communications, and reporting to help achieve business goals.
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Individual Contributors create their own work and do not manage people. People Managers focus on developing their team, and driving impact and collaboration.
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Viewing 36 Jobs Related To:Start a New Search
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Market Specialist, Market Operations, Burmese
Location Pin
Singapore
Global Operations
Market Operations
+1 more
Market Specialist, Market Operations, India (Urdu)
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Singapore
Global Operations
Market Operations
+1 more
Market Specialist, Market Operations, Latin America (12 months maternity cover)
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Dublin, Ireland
Global Operations
Scaled Operations
Localization Vendor Program Manager
Location Pin
Dublin, Ireland
Global Operations
Scaled Operations
Program Manager, Business Planning and Operations - Marketing Science
Location Pin
Menlo Park, CA
+2 more
Data & Analytics
+1 more
Analytics
+3 more
Program Manager, Operational Readiness
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Sunnyvale, CA
+1 more
Global Operations
Scaled Operations
+1 more
Market Specialist, Market Operations, India (Malayalam)
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Dublin, Ireland
Global Operations
Market Operations
+1 more
Learning Delivery Partner
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Singapore
Global Operations
Learning Operations
+1 more
Partner Manager, Global Outsourcing
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Sunnyvale, CA
+1 more
Global Operations
Scaled Operations
+1 more
Market Specialist, Market Operations, South-East Asia
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Singapore
Global Operations
Market Operations
+1 more
APAC Learning Delivery Manager - Outsourcing
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Singapore
Global Operations
Learning Operations
+1 more
Learning Consultant, Global Operations
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Dublin, Ireland
Global Operations
Scaled Operations
Business Analyst, WhatsApp Customer Operations
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Menlo Park, CA
Global Operations
+2 more
Scaled Operations
Program Manager, Strategic Initiatives
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Sunnyvale, CA
Global Operations
Scaled Operations
+1 more
Learning Experience Designer
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Singapore
Global Operations
Learning Operations
+1 more
Quality Systems Manager, Global Operations
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Austin, TX
Global Operations
Quality Operations
+1 more
Intellectual Property Specialist, Global Support Operations, Italian
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Dublin, Ireland
Global Operations
Scaled Operations
Market Manager, WhatsApp Customer Operations, Dublin
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Dublin, Ireland
Global Operations
Scaled Operations
Market Specialist, Market Operations, Sri Lanka (Tamil)
Location Pin
Singapore
Global Operations
Market Operations
+1 more
Manager, CAPEX Partner AR/VR
Location Pin
Menlo Park, CA
AR/VR
Product Support Operations
+3 more
Market Specialist, Market Operations, Chinese Cantonese
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Singapore
Global Operations
Market Operations
+1 more
Director of Commerce Operations
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Sunnyvale, CA
Global Operations
Functional Operations
+2 more
Product Data Operations, Project Manager, London
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London, United Kingdom
Global Operations
Scaled Operations
Technology Program Manager, Strategic Initiatives
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Sunnyvale, CA
Global Operations
Scaled Operations
+1 more
Payments Experience Case Manager
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Dublin, Ireland
Global Operations
Scaled Operations
Viewing 1 - 25 of 36

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