Facebook for Business
Insights

Business Resource Hub

We’re here to help you get back to business.

As businesses like yours continue to take on new challenges, we’re committed to providing support. Find tips, training and more to help you stay open and connected to customers during the coronavirus (COVID-19) outbreak.

Programs

Keep your business moving forward.

Find information about programs and products designed for businesses like yours.

Tips

Here are 5 steps you can take today:

Keep yourself, your business and your employees safe and informed.

Stay up to date by following credible, official sources.

Proactively share updates.

Update your customers using email, your website, Facebook Page, Instagram Business Profile, WhatsApp Business or however you typically connect.

Pin important posts to the top of your Page.

You might pin information about the measures you’re taking to make your premises or products safe, or how you will handle customer inquiries if there are expected shipping delays.

Update your business hours.

Notify customers of any changes or modifications to your availability or services by updating your Page Info.

Prepare a list of FAQs.

Prepare a list of responses to questions your customers are likely to ask. Draft templated responses for your emails, or set up instant-reply messages for your Facebook Page.

Connect with your customers.

Stay in touch for free in real time using Instagram Direct Messages, Messenger or the WhatsApp Business app.

Sell products online.

If possible, try selling products on your website or ecommerce platform.

Offer gift cards.

Get set up to offer digital gift cards on Facebook or Instagram so people can easily discover and support your business.

Make in-person events virtual.

Host virtual classes, lessons or live events to keep your community engaged, even at home. You can go live on Facebook or Instagram for free.

Explore financial assistance options.

See if your business is eligible for a small business grant from Facebook. Learn more about COVID-19 relief loans and the SBA Paycheck Protection Program.

Start a fundraiser for your business.

Learn how to start a fundraiser — for your business, your employees or another good cause — and receive donations directly from your Facebook or Instagram profile. See if the ability to create a personal fundraiser is available in your country on the Facebook Help Center.

Request or offer help.

Help those around you, or ask for support through our Community Help initiative, a new public forum designed to build solidarity by addressing urgent community needs.

Guides

Explore guides tailored to your industry.

Get tips on how your business can adapt and respond to changing environments.

Restaurants & Cafés >Retail >Salons & Spas >Fitness & Recreation Centers >

News

Read the latest from Facebook.

Stay informed with recent announcements, best practices and insights for your business.

Inspiration

See how businesses are changing the ways they serve their community.

When doors are closed, these businesses are finding creative ways to stay open.

Partner Resources

Partner Resources

Tools to help your business plan for unforeseen emergencies and how to respond.

Tools

More tools to help you manage through disruption.

We know that operating your business may be more difficult than usual during this uncertain time. These resources can help you provide your customers and employees with the support they need.

A women helping other

Free tools to help you stay connected.

Learn how free tools from Facebook can help you stay connected with a free 5-minute training.

Remote conference

Workplace tools for remote workers.

Learn how you can keep employees safe and productive while working remotely.

Person taking picture

Search for the talent you need with Jobs.

Find qualified local candidates for free to help keep your business running smoothly.

Groups

Connect with small businesses like yours in a Facebook Group.

Boost with Facebook Groups serve as a hub for community support and continuous learning opportunities for small businesses and digital marketers using Facebook’s suite of tools to grow.

In this time of need, these groups may be used to share tips and best practices for emergency preparedness.

Or join our business community on Facebook

Resources
Additional Resources

Government Resources

Downloadable Guides