We offer a variety of services that make the online Apple Store the ideal place for you to purchase items to give as gifts for family and friends.
If you received a gift purchased online and would like to return it, refer to Returns & Refunds for more information.
Gifting Outside of the U.S.
You can send gifts to a friend or family member residing in Mexico, 15 countries in Europe, and four countries in Southeast Asia (Indonesia, Malaysia, the Philippines, and Thailand). Shop online at the appropriate international Apple.com site to place an order with a U.S. credit card.
Or for fast, easy ordering and expert advice in your language, just call 1-866-910-6558. Sales and customer service assistance is available during the following hours:
- Mexico: 6:00 a.m. to 4:00 p.m. Pacific time (Mon - Fri)
- Europe: 12:00 a.m. to 11:00 a.m. Pacific time (Mon - Fri)
- Southeast Asia: 6:00 p.m. to 3:00 a.m. Pacific time (Sun - Fri)
You can place an international order using an American Express, MasterCard, or Visa credit card associated with a billing address within the 50 United States or one of the following U.S. territories:
- American Samoa
- Armed Forces Africa
- Armed Forces Americas
- Armed Forces Canada
- Armed Forces Europe
- Armed Forces Middle East
- Armed Forces Pacific
- Northern Mariana Islands
- U.S. Virgin Islands
When you shop for friends and family living abroad, you will be billed in the currency of the country where you want your products to be delivered. For example, if you shop on Apple.com in Mexico, you will be billed in pesos. Apple does not charge a fee for international orders, however, your bank will determine exchange rates when the order is shipped and your credit card is charged. Any additional charges for an international transaction are determined by banking partners and the issuer of your credit card. Please contact your credit card issuer for details.
Please note that your order will be subject to the terms and conditions of the country where you want your products to be delivered.
For select items delivered to a physical shipping address, you can include a free gift message on the packing slip. No pricing information will be included with the shipment. Free gift message is not available for pickup orders.
For eligible pickup orders, you may be able to add Apple Gift Wrap at an additional cost. This will enable you to leave a message for the recipient. See the Gift Wrap section below for more details.
When you select to put an item in your bag, just select the checkbox that says "This is a gift" or "Add a free gift message." In the Bag, click the Add Free Gift Message link, enter your message, then click the Save Message link.
If you're sending a gift directly to a friend or family member, you may want Apple to email them carrier and tracking information as their items are shipped. For more details, visit the Shipping & Pickup section of Help.
When you order select products, you can add a special touch to your gift. Apple Gift Package is a signature gift box with a red ribbon and a greeting card with your personal message.
To add a gift package:
- When you add an eligible product to your bag, just select the checkbox that says "This is a gift," and you will be given the option to add gift wrap.
- Please note: if you are planning to pick up your product in an Apple Store, selecting a gift package will add extra time to your order.
Apple Gift Cards
Apple Gift Cards take the guesswork out of giving a gift. The newest generation of gift card from Apple is for everything and everyone. Your friends and family can choose exactly what they want—from products and accessories to apps, games, music, movies, TV shows, iCloud, and more. Apple Gift Cards can be used in the U.S. on apple.com, in the Apple Store app, by calling 1‑800‑MY‑APPLE, or in person at the Apple Store.
How to Purchase Apple Gift Cards
Apple Gift Cards can be purchased on apple.com, in the Apple Store app or at the Apple Store. Electronic gift cards can be purchased in any amount between $25-$500. Physical gift cards can be purchased in any amount between $25-$2000. In the Apple Store, physical gift cards can be purchased in any amount between $10-$2000. You can also find Apple Gift Cards at many retailers nationwide.
If you purchase an electronic Apple Gift Card to send to someone else, we'll send you an email notification once we send the gift card to the recipient. If you buy a physical Apple Gift Card online and choose to have it shipped, you’ll receive the usual tracking and delivery notifications. Each Apple Gift Card can include an optional gift message. Find out more in the Gift Messaging section of online Help.
Ready to buy an Apple Gift Card? Buy online for yourself or someone else >
Apple Gift Cards for Business
Give the gift of everything Apple to the people who mean everything to your business. Discover how to use Apple Gift Cards as customer thank-you gifts, promotional incentives, and rewards for a job well done. Contact an Apple Business Specialist at firstname.lastname@example.org for help placing large or custom orders of Apple Gift Cards.
Lost or Stolen Cards
To report a lost or stolen Apple Gift Card (or any previous-generation Apple gift card), please contact Apple at any Apple Store location or by telephone at 1‑800‑MY‑APPLE. Replacement cards will be issued after Apple verifies that the lost or stolen card has not been redeemed and you present your original purchase receipt. Apple is not responsible for lost or stolen gift cards.