Buy iPad Pro

Frequently Asked Questions

  • Apple Pencil (2nd generation). It pairs wirelessly and attaches magnetically for charging and storage.

  • Both the Magic Keyboard and Smart Keyboard Folio are compatible with this iPad Pro. Third-party keyboards are also available.

  • Newer Wi‑Fi + Cellular models include built‑in eSIM technology that acts as a digital SIM card. There are a few ways to activate an eSIM on your iPad, including downloading it to the iPad itself, scanning a QR code, or using an app from a carrier.* With eSIM, you can choose cellular data plans from select carriers in more than 180 countries and regions around the world. Learn more about setting up eSIM.

    Wi‑Fi + Cellular models with embedded eSIM technology include iPad Pro 12.9‑inch (3rd generation or later), iPad Pro 11‑inch (1st generation or later), iPad Air (3rd generation or later), iPad (7th generation or later), and iPad mini (5th and 6th generation).

    All Wi‑Fi + Cellular models include a nano‑SIM tray that supports a carrier SIM card.

    More information on iPad support for LTE networks by carrier and country or region

    * Not all carriers support eSIM. See your carrier for more details. Not available in China mainland. The eSIM technology works with iPad Pro 11‑inch (1st generation or later), iPad Pro 12.9‑inch (3rd generation or later), iPad Air (3rd generation or later), iPad (7th generation or later), and iPad mini (5th and 6th generation).

  • AT&T, T-Mobile, and Verizon are the national wireless carriers in the United States who offer 5G Service for iPad Pro. For 5G service, you need to activate your Wi-Fi + Cellular iPad Pro with one of these carriers. Some carriers may also require a 5G service plan or a new SIM. Contact your carrier for more information.

    View the AT&T 5G coverage map
    View the T-Mobile 5G coverage map
    View the Verizon 5G coverage map

  • If you already have Apple Card and want to purchase your iPad with Apple Card Monthly Installments, select it as your payment option during checkout. You’ll receive 3% Daily Cash back up front and pay for your new device over time, interest-free when you choose to check out with Apple Card Monthly Installments. If you don’t have Apple Card yet, you can apply for one in as little as a minute when you select Apple Card Monthly Installments as your payment option and use it for your purchase.

    Learn more about Apple Card Monthly Installments

    If you used your Apple Card to pay in full, but you meant to take advantage of interest-free financing using Apple Card Monthly Installments, we can help you get switched over. Contact an Apple Card Specialist at 877-255-5923. You can also chat with one by tapping on Apple Card in Wallet, tapping on the black circle in the upper right-hand corner, and then tapping Message.

    Customers in U.S. Territories should contact Goldman Sachs Bank USA for questions about installments.

  • The Apple Trade In program makes it easy to trade in an eligible iPad. Just answer a few questions regarding the model and condition, and we will provide an estimated trade-in value◊◊ or a simple way to recycle it for free if it’s not eligible for credit.

    If your iPad is eligible and you accept the quote, we will send you a free trade-in kit, separate to your new iPad (at no cost to you) so you can then send in your current iPad within the 14-day return window.

    Once we receive your iPad, we’ll inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If the condition doesn’t match, a new trade-in value will be provided. You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forward with the trade-in.

    If you buy online and choose to pay with Apple Card Monthly Installments, we’ll instantly apply your estimated trade-in value to the purchase of your new iPad. If you pay in full, your trade-in value is applied as a refund to your original payment method. This happens once we receive your eligible iPad and confirm that the condition matches what you described.

    The trade-in process can take up to 2-3 weeks.

    You can also trade in your device at an Apple Store at the point of purchase, however the trade-in value in store may be different from the estimated trade-in value you received online.