AppleCare+ with Theft and Loss
AppleCare+ with Theft and Loss provides everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.
View the Theft and Loss Insurance Documents
AppleCare+ provides additional hardware service and technical support from Apple, including coverage for up to two incidents of accidental damage every 12 months per device covered.
Explore the AppleCare+ Terms and Conditions
Some services and repairs are covered under AppleCare plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products.
Information about repairs or service for Apple products that are not covered under an Apple warranty, extended service contract, or statutory warranty rights.
Explore Repair Terms and Conditions
Express Replacement Service
View the terms of our Express Replacement Service.
Remote Access Technical Assistance Terms and Conditions
Find provisions specific to your country in the Remote Access Technical Assistance terms and conditions.
Read the Technical Support terms
Remote Support Terms and Conditions (Bomgar Software)
For details on the use of Bomgar™Software and the provision of remote support by Apple, review the terms and conditions (not applicable in Europe, the Middle East, Africa, or India).
See the Bomgar terms
Read the sales, purchase, return, and refund policies for various Apple sales channels.
iPhone Upgrade Program
Learn about the Terms &Conditions related to the purchase of an iPhone under the iPhone Upgrade Program.
Terms and Conditions for purchasing an iPhone with iPhone Payments.
Learn about iPhone Payments
Terms and Conditions for trading in a device under the Trade In program.
Learn about the Trade In program
Apple Reuse & Recycle Program
Terms and Conditions for recycling a device under the Apple Reuse & Recycling program.
Learn more about Apple Reuse & Recycle Program
Apple Store Gift Cards Terms & Conditions
Terms and conditions for the purchase and use of the Apple Store Gift Card.
Learn about Gift Cards
Training Service Terms and Conditions
Specifics about the training and services provided by Apple at customers’ requests.
Learn about Training Service
Certification Agreements and Policies
Participation in Apple Training and Certification programs is dependent on adherence to the program terms and conditions that are, or were, in effect at the time of the relevant certification exam or training.
Explore Training and Certification
Guidelines for participating in the Apple Discussion Forums.
Learn about Support Communities