We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
Send your product to Apple
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.
Find an Apple Authorized Service Provider
Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. In some areas, you can even schedule a technician to perform an iPhone screen repair at your home or office.
Visit a Genius at an Apple Store
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.
You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty.
*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.