Apple Watch Series 6 Service Program for Blank Screen Issue
Apple has determined that the screen on a very small percentage of 40mm Apple Watch Series 6 devices may go blank permanently. Affected devices were manufactured between April 2021 to September 2021.
If your Apple Watch Series 6 has exhibited this issue, please use the serial number checker below to see if your device is eligible for this program. If so, an Apple Authorized Service Provider will provide service, free of charge.
Note: No other Apple Watch models are part of this program.
Find an Apple Authorized Service Provider to have your Apple Watch Series 6 serviced. Your Apple Watch will be examined prior to any service to verify that it is eligible for this program.
Learn how to get your Apple Watch ready for service.
Note: If your Apple Watch has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
Apple may restrict or limit repair to the original country or region of purchase.
This worldwide Apple program does not extend the standard warranty coverage of your Apple Watch.
The program covers eligible Apple Watch Series 6 for two years after the first retail sale of the unit.
Information as of 2022-04-22