Learn how to use your iPhone and Apple Watch to get help in an emergency.
Ask everyone. Our Apple Support Community can help you find answers.Ask the community
Then play. Discover new ways to enjoy your devices with our how-to and help videos.Explore our videos on YouTube
If your Apple device needs repairs, you can go to an Apple Store, visit an Authorized Service Provider, or mail in your device. Whatever you choose, we’ll make sure your device works the way it should.
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.