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COVID-19 update: Protecting the health and safety of our communities—including our teams and of those considering a career at Facebook—is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process. Learn how our teams are helping to keep people safe, informed, and connected.

Areas of Work Global OperationsFunctional Operations

We are the Functional Operations team
We help all our Operations teams work as efficiently and effectively as possible so they are best positioned to protect our communities. We build and customize tools, help teams anticipate and respond to risks, and drive standards in instrumentation and management.
="A man in a black shirt stands in front of a wall covered in posters"
="A woman stands in an atrium with trees in the background
="A man in a red sweater stands outside and smiles"
Why join Functional Operations?
As part of one of the three teams that make up Functional Operations at Facebook, you’ll help keep people safe on our platforms and make sure other teams within Global Operations have what they need to protect the communities we serve.

Risk & Response

We respond to real-time crises, proactively identify and evaluate emerging risks, conduct risk-related investigations, and assess what we could be doing to best benefit our community.

Tools

We work with other Facebook teams, including engineering teams, to build and customize the primary tool we use to review content on our platforms—from mapping out the tool's logic to implementing new functionality and creating features to expand the tool's capabilities.

Data & Analytics

We help our Operations teams measure and evaluate our initiatives. By working closely with the Tools team and with Facebook Product teams, we also make sure the tools we create are informed by the right analytics.
Get to Know Our Team
Hear from a few of the people who’ve joined teams in Functional Operations.
="A man in a gingham check shirt stands in front of a wall of posters"
What is Risk & Response?
James M., Director of the Global Risk & Response team, shares more details on what the Risk & Response team is all about!
="A woman in a black and white top stands in front of a yellow wall"
On Empathy
Charu S., an Escalations Manager, shares why empathy is necessary for anyone who wants to grow their career in Global Operations.
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Individual Contributors create their own work and do not manage people. People Managers focus on developing their team, and driving impact and collaboration.
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