Wowcher - Deals & Vouchers UK 17+

Immorally taking advantage of your customers

To The Wowcher Team ~ I have been a long standing customer, supporter & advocate of your company for many years now I’ve spread the word about your company far & wide & recommend you to so many people & companies I’ve lost count. I’ve had some brilliant purchases & fantastic deals from your site & haven’t had a complaint before now. However it seems somewhere somehow some people (cuz it can’t just be one person) have taken their eyes off the ball because when your making deals selling products that are no longer fit for purpose anymore & have even been removed from stock & discontinued by the main companies themselves & other stores that stock them it’s extremely unethical & immoral for you to then continue to sell them when they will no longer be compatible with Updates, Systems & Devices !!

Misleading winners

I’ve always been curious about this service. Though, when I saw the deal for the surprise buying for £9.99, I thought why not? Long story short, after actually buying, as was advertised that could win garden furniture, trampoline or even a gas bbq, I installed the app. Although I installed it, I didn’t actually used it, I’ve done the purchase on the website before even installing it. After finding it a bit odd that no products had reviews, like Groupon have, I went through this app review and got shocked! What a scam!! So on the email confirming the purchase of the voucher, on the fine print states that I can cancel as long as the voucher is not redeemed. So I email them stating that I wanted to cancel, asked for refund, as I didn’t indeed redeem the voucher.

Out of curiosity, I searched the company they where advertising that would do a raffle for the goods, and not surprising, is a technology and IT company, in nothing related to garden furniture or goods. So I bet, I would probably get some flimsy speakers, as if, and only if I would ever receive them.

Have done lots of mistakes similar to this one before, and I’m happy that I seen it soon enough, just sad I didn’t see it before payment. As an app or a service, please beware that the appealing of the prices are just that, appeal, no truth behind it and lots of headaches if you go through it.

If I could give a zero I would

The holidays are a scam, wowcher advertises different days to which the holiday company have available. The external holiday company were brilliant in giving instructions as to how to get our money back that we payed for the holiday that then was not available. Wowcher were an absolute scam, saying that it was the fault of the external company and it was down to them to refund. There is no human to speak to over the phone, only the WhatsApp. I spoke to three different advisors over then span of two weeks on a terrible WhatsApp service. If I had not kept with my attempts to get my money back from this joke of a company over a long period of time they would have happily kept it and not sorted us another holiday. They consistently told me they were sorting it and gave a reference number that when speaking to another employee the problem and reference number had not been lodged. They then refund you in wowcher credit rather than a return in money that expires after three months. Again, another scam. There is little to nothing I wanted from wowcher and it’s services. I purchased a scented candle and and incense stick, perfectly fine products but the company promoting them are terrible. STAY AWAY FROM WOWCHER.

Developer Response ,

Hello,



We are sorry to hear that you are experiencing issues with your purchase. Please contact us by email on [email protected] and our Customer Service team can look into this for you.



Kind regards,
Wowcher