Amazon 4+

The new update has done nothing of note but change colours and move stuff around. Why after so many years would you change something. If it ain’t broke, don’t fix it is clearly something the developers haven’t heard before. And why the hell can I still not buy and download kindle books using the app?

Edit: The app was reverted back to the old version a few days after this review but has now changed back again. You get nothing but bad reviews every time you push this ridiculous, user unfriendly update. People like the old version, it’s easy to Use, everything is easy to find and and it’s aesthetically pleasing. All things that this new version is not. Pleas stop trying to fix something that isn’t broke.

My account was hacked and the email and phone number associated was changed so I could not access the account.
I called through to amazons support team to try to get them to block the account and they wouldn’t help me at all (despite it only being minutes after) because although I knew the hackers email and I could confirm all the details on the account because I didn’t have the phone number that the hacker added to the account they couldn’t help me or even block my account.
I tried going round and round with them but they were not willing to help at all and now the hacker has my address, phone number, email and card details meaning I have had to change all my passwords everywhere and completely cancel my card because they started to make purchases.
Poor support from such a big company, you would expect them to have some idea of how to help a customer when they have been hacked and to be able to block the account rather than having zero support and allowing the hacker to have access to all of your personal information.

In many ways I love this app; everything just works… except that for some bonkers reason you have removed the ability to sort wishlists. All of my family add priorities to wishlists, particularly before Christmas and birthdays. Many items on our lists are simply notes to self, household bits and pieces, etc, which we may or may not return to. Highest and high priority items are those that we’d genuinely like to receive as gifts. People we invite to the lists have to be able to see these items, and only these, not the miscellaneous other stuff. The removal of our ability to actually view these priorities easily has ruined the whole point of using lists for gift purchases, and caused much frustration.

Please fix it, so that your features don’t corral us in ways you want us to go but instead focus on helping us to do what we want, which is ultimately to easily buy the right things from you.